At North Bay Computer Services Inc. we aim to provide our clients with the highest level of computer and network repair, service, and support. With this FAQ section, we aim to provide a place for you to come back often to read about tips & resources that will make your technology experience more enjoyable.

Did you know:

• 25% of all PC users suffer from data loss each year.
• 1 of 10 small firms that experience a major data loss goes out of business within a year.
• 15% of all laptops are stolen or suffer hard drive failures.
• $14 billion is spent on data loss annually in the US.
• 96% of all business workstations are not part of a daily backup.
• Over 500 new Virus's are discovered each month.
• USB keys are good for limited time of write cycles and plug in time.
• In April 2008 Symantec reported that is over one million Viruses.

Extended Warranty is worth it on a PC or Laptop?

• We found 90% of the computer problems are software & virus related not hardware.
• Most computer shops will charge you a diagnostic fee and a backup fee might also apply in order to re-install Windows.
• Spend the money and get a good name brand instead, if you need help to pick out a system let us know.
• Most companies will only refund a percentage of the purchase price at the time if you’re returning the computer without warranty. Spending money on a good warranty will protect your investment and save you money in the long run.
• Turnaround times are important when it comes to warranty claims. Some manufactures have to special order parts.
• When you’re purchasing a system in a bundle, don't be afraid to ask the cost of the warranty or the PC/Laptop by its self.
• If your still not sure give us a call and we would be glad to setup an appointment to advise you and provide consultation for your purchase.

Do I need IN-STORE setup on my New System?

• When you buy a Name Brand Machine (Acer, Toshiba, HP, Compaq, etc...) most of them are already pre-setup from factory. Windows is already installed, you just have to finish the install, its really easy.
• There a few thing you have to do, from picking your country, time, date and adding your name and password. That is pretty much it, one of the last steps is to create a recovery disc in case a re-install is required.
• Some companies will try to sell you in-store setup, they will not do the setup at your location. The downside to this is that your internet setttings, email settings, printers scanner, camera may not all work.
  

If you want it setup give us a call first we will set-up ON-SITE

By the time we leave you know everything is working like it should

You get to ask question and increase your own knowledge at the same time!!

The next time your ready to purchase a new computer CALL US!!!

We are here to help!

705.840.2806